Contact Us

SAP Functional AMS

Expert AMS coverage for all your SAP modules

Operating a combination of different modules on SAP? Then you’ll be aware of their complexities, both in terms of how they interact with each other, and how they integrate within your broader business and IT landscape. An SAP Application Management Services (AMS) partner with strong functional expertise plays a key role in navigating these intricacies, providing key guidance and advisory services, ensuring optimal ROI for your SAP solution. With an unparallelled depth of collective SAP experience within the team, our expert SAP AMS covers a comprehensive range of modules, on S/4HANA and ECC. Our functional SAP AMS services seamlessly complement our SAP technical AMS services, all underpinned by our Service Delivery Management offering. The result? An end-to-end service that’s second to none.

Speak to the team

“I think what sets The Config Team’s SAP AMS offering apart from other providers is the quality of its people. We always take the time to talk to customers and develop a deep knowledge of how their systems work. As many people in our AMS team have end-user experience, they understand the knock-on impact that support issues can have. Every consultant in the AMS team cares deeply about providing the right solution to customers and adding value to their operations.”

Laura Hoey, SAP AMS Team Lead

Read more

How can our SAP Functional AMS enhance your operations?

SAP expertise on-demand

The Right Choice

Our AMS team brings an unmatched level of collective functional SAP experience to the table. Some of the world’s leading brands rely on our specialised modular expertise to keep their operations running.

 

Innovation

Innovation is at the heart of everything we do. We continuously improve and evolve our offerings to stay ahead of industry trends and the latest developments in SAP and provide cutting-edge solutions.

 

A Unique Approach

We take an open, honest, and consultative approach to SAP functional AMS. Our team adapts to your unique needs, providing personalised solutions that align with your business goals.

 

Trusted Advisors

We build strong collaborative partnerships with our customers. Our AMS consultants are seen as extensions of customers’ internal teams, offering trusted advice on best practice and enhancement strategies in line with SAP’s S/4HANA roadmap.

 

Expertise on Demand

Our SAP functional experts are available to you on-demand. We also have access to more than 100 consultants and solution architects across the wider business whose knowledge and expertise can tapped into at any time.

 

Subject Matter Experts

Subject matter experts in their respective fields, our SAP AMS consultants cover an extensive range of modules across both ECC and S/4HANA, ensuring comprehensive support for your end-to-end operations.

 

Right-shoring

Unlock the benefits of 24/7 functional support that goes well beyond offshoring. Our expert team, predominantly UK-based with a presence in Australia, seamlessly caters to your needs across different time zones, ensuring uninterrupted operations.

 

Tailored Services

We understand that one size doesn’t fit all. We work closely with you to build a customised package of services that meets your specific requirements now and in the future.

 

“People like working with us and want to stay working with us. We’re not an anonymous helpdesk where customers deal with someone different each time, we get to know customers, they get to know us in turn, and we develop a brilliant rapport and trust.”

Joe Yerrell, SAP AMS Consultant

Read more

 

Multi Module Global SAP AMS

airnov-01.png

“Without The Config Team, we would either struggle to give adequate support to our global teams, or our IT costs would be significantly higher. For less than the cost of one full-time US-based SAP FICO employee, The Config Team provides support for all our modules and covers all our sites, it’s a win-win for us.” Amy Hasty, Global IT Director at Airnov Healthcare Packaging

Overview

Global healthcare packaging leader, Airnov, was splitting off from its parent company, which operated SAP, with The Config Team providing project management expertise during the transition. Airnov was then looking for a long-term SAP AMS partner, with The Config Team emerging as the most suitable and cost-effective choice.

SAP AMS Summary

  • SAP AMS covering IM, PP, FICO, MM and WM, operated on ECC.
  • ABAP and S&A also included.
  • USA, France, China and India timezones covered.
  • ‘Hour bank’ model of SAP AMS allows for complete control of spend with flexible usage.
  • Multiple SAP system enhancements and change requests.
  • SAP AMS consultants can be easily reached for ad hoc questions, advice and ideas.
  • Regular updates with account manager on ticket volumes by module and location, areas for improvement, enhancements and future projects.

Read the full case study

Benefit from our 30+ years’ experience

Speak to our SAP AMS functional experts today!

    For more information about how we use your data please view our Privacy Policy.